“AI Won’t Cut Corners” A Hospital CIO and Community Advocate on the Digital Divide | McWilliams & Hicks

Steve McWilliams is the VP and CIO at the Georgia Hospital Association, where he advocates, educates, and communicates with the goal of shaping a healthier Georgia. He also sits on the Georgia HIMSS board, working to reform the health ecosystem statewide. His focus: building trust, protecting patient data, and preparing for the silver tsunami.

Richard Hicks is the CEO of Inspiredu, a nonprofit providing equitable access to technology, training, and broadband education to underserved communities. He transitioned from tech to nonprofit work in 2007, driven by a family mission of service. His focus: kitchen table issues — the essentials people discuss at home, not nice-to-haves.

In Today’s Episode We Discuss:

• “AI Won’t Cut Corners” — Realistic Expectations for Healthcare AI
• “Your Zip Code Dictates Your Future” — Geography and Health Outcomes
• Technology Deserts — When Broadband Access Doesn’t Exist
• “Connectivity Is Like Breathing” — The Stakes of the Digital Divide
• The Trust Gap — Why Patients Don’t Engage with Digital Health
• Ambient Listening and AI Consent — The Hot Topic in Healthcare
• “Check the Bag” — How to Validate What AI Tells You
• Cybersecurity Breaches and the Trust Meter
• The Silver Tsunami — Aging Population, Shrinking Workforce
• The Partnership Model — Why Silos Don’t Solve Problems
• Consistency Over Confetti — Building Community Trust
• “Enter to Heal, Depart to Be Well” — The Mission Behind the Work

Get Involved with Inspiredu!

Resources:

• Georgia Hospital Association
• Inspiredu
• Georgia HIMSS
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